Verified Customer Feedback
Real experiences from homeowners, landlords, and commercial facilities we've served across the metro area.
Based on 480+ Verified Service Jobs
Customer Experiences
Filter through our service history to see how Neat Ducts performs on specific HVAC cleaning projects.
"We booked whole-home air duct cleaning and added the dryer vent cleaning during the same appointment. The team sealed every HVAC register, ran camera inspection lines through the supply trunks, and cleared out the dryer exhaust. Getting both done at once was super convenient."
"Our dryer was taking two full cycles to dry a standard load of towels. The technician inspected the exterior exhaust and found a heavy lint buildup blocking the outside damper. He cleaned the entire line in about 45 minutes and checked airflow before leaving. Clothes dry in one cycle now."
"Great experience bundling both services. The technicians worked efficiently—one handled the negative-air equipment on the main duct trunkline while the other cleaned the dryer exhaust to the exterior. Completed the full service in 70–80 minutes without any mess."
We value honest feedback from our local community. If our technicians visited your home or facility, please tell us about your experience.
Service Excellence
Proven cleaning standards designed around property protection, safety, and measurable airflow improvement.
Our primary service: whole-home supply and return duct cleaning using commercial HEPA negative-air collectors to remove dust, pet dander, and allergens.
A separate, dedicated service: mechanical brush cleaning of your single dryer exhaust line from appliance transition to exterior vent hood.
Whole-system botanical antimicrobial fogging that neutralizes musty odors, mildew, and bacteria without toxic chemical residues.
Common Questions
Everything you need to know about our service standards, inspections, and booking transparency.
Every review presented on our site corresponds to real residential or commercial service records. We never pay for testimonials or create artificial ratings. What you read is the authentic feedback of local property owners.
Yes! Every service includes a complimentary 15-minute video camera inspection. Our technician inserts a high-definition borescope camera into your supply and return plenums to show you live video evidence of your system before any work starts and right after cleaning is complete.
Absolutely. Our negative-air machines use multi-stage HEPA filtration that exhausts zero particulate back into your living spaces. When duct sanitization is selected, we use hospital-grade, EPA-registered botanical solutions that are 100% safe for pets and children.
For a standard single-family home (1,500 to 2,800 sq ft), a thorough cleaning of all supply lines, return trunk lines, and the main blower compartment takes between 2.5 to 3.5 hours.
